The use of technology is more transparent. With the entry into force of the new General Data Protection Regulation on May 25, 2018, companies will have more responsibilities in processing the personal data of their customers and users of their websites, Apps and other digital platforms on which they are present.

In Pandai Pratas, we reaffirm an important responsibility and commitment to respect for your privacy and the protection of your personal data.

The data provided is protected and will never be made available to third parties.

What is personal data and what information do we collect?

We collect your identification and contact details such as: Name, tax identification number (NIF), telephone contact, email, address, payment details, etc.

In relation to Pandai Pratas we also collect the history of products and services you have searched, purchased or subscribed to as well as likes, interests and preferences during your experience on our website.

We may also collect other information about your experience on our website that contributes to the improvement of our service.

For what purpose is the collected data used?

The Pandai Pratas that your personal data is processed only for the purposes communicated to you and is not used for any other purpose. Therefore, we process your personal data to ensure the quality of the service we provide to you and to be able to better respond to your needs. Some examples of purposes for which we may use your data are:

For customer management: Process orders, notify you of important changes to site features, notify you of the status of your order.

Direct marketing: We may also periodically send you (by email or mail) information about products and services, campaigns, promotions and special offers.

If you do not wish to be contacted for these purposes, you can exercise your right of opposition or right of payment and cancel in the following ways:

  • You can unsubscribe from the newsletter here or in the newsletters you receive in your email have a link to unsubscribe.
  • If you want to verify or delete the data you have made available Pandai Pratas the company, you can do so by email or via the contact form. Proof of your identity will be requested before we can disclose the information. This proof may be your email and registration password on our website.

You should keep this information secure as it is your responsibility if any action or request is made through your account.

We recommend that you do not store your password in your browser, as someone else with access to your computer can view and use your personal information.

  • You can expressly request to delete your data, after the time necessary for the company Pandai Pratas perform the purpose for which you collected it.

After this period of retention, the Pandai Pratas will permanently delete your data.